Contact us

General Enquiries

General enquiries about the work of the Disasters Emergency Committee should be sent to or tel: 0207 387 0200. Office hours are Monday to Friday 9am - 5.30pm

Donations & Fundraising Enquiries

If you have questions about donations and fundraising, please email: or you can write to the Office address below. Office hours are Monday to Friday 9am - 5.30pm

Complaints and Refunds

Find out what to do if you want to make a complaint and how we will respond. Read our refunds policy.

Office Address

DEC Secretariat
Ground Floor, 43 Chalton Street,
London NW1 1DU

DEC switchboard

Tel: 0207 387 0200 

Fax: 0207 387 2050

Out of Hours Media Enquiries

If you are a journalist with an urgent out of hours media enquiry please call 07930 999 014. Please note that we will not be able to assist with general enquiries or enquiries about fundraising or donations outside office hours.